855-812-4430
Current wait: 12 mins (12m avg)
Hours: Mon-Fri 10am-6pm EST
Best time to call: 8:15am
Want to contact Venmo customer service faster? Don't wait on hold! Chat with the Venmo team directly via live chat.
(855) 204-4090
Venmo Mastercard Cardholders
Check out if you can find the solution you need.
What happened: Someone opened a venmo account using my info but another email address and I can't access venmo to create my own account to use
What happened: The problem: Can’t log in
What happened: I get login errors when I try to get into my account.*I was able to change my password but I still cannot get into my account.*Please help me!*I even talked with a Venmo customer service representative.*I still cannot get into my account!!!
What happened: My husband send me $*,*** and I can’t cash it out! It keep saying this didn’t work, please try another method
What happened: I was trying to do something, and ran into a problem.
What happened: I got locked out of my account. This is the only money that I have because I use this as bank account. So I need back in immediately because I have several bills due. I’m getting late fees for, and certain services such as car insurance and my cell phone ours Scheduled to get turned off in the next couple of days. Not only that, but this is also jeopardizing my place to live. I need this account unlocked immediately. They haven’t even told me what it was locked for yet.
What happened: I was trying to do something, and ran into a problem.
To contact the Venmo customer service by phone, you can follow these steps:
Look up the phone number of the Venmo customer service. The phone number is listed on venmo.com. Or check out the Venmo phone number page on WorthEPenny.
Dial the Venmo phone number 855-812-4430.
Hours: Mon-Fri 10am-6pm EST
Best time to call: 8:15am
Wait for an answer: Once the call is connected, wait for a Venmo representative to answer on the other end.
Average wait time: 12m
Identify yourself and state your reason for calling the Venmo representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Venmo to help them assist you.
Ask for assistance: Ask the Venmo representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Venmo needs additional information from you or provides any instructions, follow them carefully.
Thank the Venmo representative: After you have received the assistance you need, thank the Venmo representative for their time and help.
To get to a real person as quickly as possible when calling Venmo, you can follow these steps:
Dial the Venmo customer service phone number 855-812-4430, which can be found on the Venmo website or in your order confirmation email form Venmo. Or check out the Venmo phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Venmo. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Venmo representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Venmo representative.
If the system still doesn’t connect you to a Venmo representative, stay on the line without pressing any keys. Venmo will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Venmo.
Once you reach a live person, explain your issue and provide any relevant information about your Venmo order. The Venmo representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Venmo website. This may allow you to connect with a Venmo representative more quickly and efficiently than calling.
When calling Venmo customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Venmo account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Venmo representative without any disruptions or background noise.
Be polite and respectful to the Venmo representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Venmo.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Venmo representative address your concern.
If the initial Venmo representative is unable to resolve your issue, politely ask to speak with a supervisor from Venmo or escalate the issue to a higher level of authority.
Take notes during the call, including the Venmo representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Venmo after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Venmo customer service.
If you are unhappy with your call to Venmo customer service, there are several options you can try:
Call again: Try calling Venmo customer service again and speak to a different Venmo representative. Sometimes a different Venmo representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Venmo representative, you can ask to speak with a supervisor from Venmo or escalate the issue to a higher level of authority.
Provide feedback: After the call, Venmo may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Venmo customer service through other channels, such as email or chat. You can also explore the Venmo Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Venmo service, you may want to consider other options such as returning the product you bought on Venmo or filing a complaint with a consumer protection agency.
To the Venmo customer support via live chat, you can follow these steps:
Go to the Venmo website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Venmo customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Venmo representative.
Provide any necessary information about your issue or question, and wait for the Venmo representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Venmo live chat option, you may need to contact the Venmo customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Venmo via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Venmo via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Venmo official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Venmo, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Venmo. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Venmo social media team.
Please note that the social media accounts of Venmo are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Venmo for certain issues. For urgent or complex issues, it's recommended to contact Venmo customer service via phone or chat for more personalized assistance.
Yes, to contact the Venmo customer support by email, follow these steps:
Go to venmo.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Venmo and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Venmo order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Venmo order number or username.
Once you have completed the email, click send. You should receive a response from the Venmo customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Venmo. WorthEPenny provides free tools and resources to assist customers in reaching Venmo customer service more efficiently, such as the Venmo phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Venmo, as well as forums where Venmo customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Venmo, it is not associated with or endorsed by Venmo.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Venmo official app or the Venmo company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Venmo trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Venmo. All references by WorthEPenny to third-party trademarks like Venmo are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.